100% Smile Guarantee (Digital eBooks)
Creating a personalized story for your child should feel exciting — not risky.
That’s why every MIBOOKO digital eBook (PDF + EPUB) comes with our 100% Smile Guarantee:
If it doesn’t make you smile, we’ll make it right. And if you still don’t love it, you’ll get your money back.
What’s covered
Covered by the 100% Smile Guarantee:
Digital eBooks delivered as PDF + EPUB
Purchases made on mibooko.com
Not covered by this guarantee:
Audiobooks
Printed books (softcover / hardcover)
How it works (3 simple steps)
1) Open your book
Download your files and enjoy that first read together.
2) If you’re not happy, email us
Reply to your order email with the subject or first line: REFUND
Optionally, please include one short sentence about what didn’t feel right (this helps us improve).
3) We’ll take care of you — quickly
We will refund your purchase within 2 working days!
Timeframe
Contact us within 7 days of purchase to use the 100% Smile Guarantee.
What “refund” means
If your request is approved under the 100% Smile Guarantee, we’ll refund the price you paid for the digital eBook to your original payment method.
Need help right now?
Email us at: [email protected]
We typically reply within 24 hours (Mon–Fri, CET).
Ready to create yours?
A meaningful, personalized story — delivered in minutes. With 100% Smile Guarantee.
