We’re Here to Help — and to Hear Your Story.
Whether you have a question about your order, want to collaborate, or simply wish to share your child’s reaction — our team would love to hear from you.
We’re real parents, creators, and storytellers behind the screen — always happy to help.
Reach Out in the Way That Suits You Best
Use this form to reach our support team.
We’ll get back to you as soon as possible — usually within 24 hours (Mon–Fri).
✉️ Support Email
You can also contact us directly:
📩 [email protected]
Business hours:
🕓 Monday – Friday, 24 hours (Mon-Fri)
Our team is based in the European Union, ensuring privacy, reliability, and prompt responses.
Our Creative Base in Europe
We operate remotely, but our main creative and production hub is in the EU — where stories meet innovation.
HQ address: Zolnierzy I AWP 8, 81-30 Gdynia, Poland
Press & Partnerships
Interested in collaborating, writing about us, or joining our affiliate program?
Reach our partnerships team at:
Learn more on our Partners Page
We Can’t Wait to Hear From You
Have a question, idea, or just a kind word to share?
Send us a message — and let’s make something magical together.
